I ordered a D610 from them Monday around noon. All orders placed before 1pm get shipped same day correct?
My order was "pending" for 2 days. I look today, Wednesday, and finally a label has been created but is has not been picked up by UPS yet. I told 2 diff CS associates that I needed this camera this week for a shoot. Also emailed the general CS email AND Helen over the past 2 days and no response.
There was nothing they could do. 48 hours to ship something in stock? CS that has no power to do or know anything? What a poor showing.
Since this will not ship until tonight I will not get the camera in time.
This seems to be a theme around the Internet about them. Order from Amazon or B&H until Adorama has their logistics and CS figured out.
Product or Service Mentioned: Adorama Camera Shipping Service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Customer service, Shipping speed, Response times, Outsourced phone center.