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I had saved and saved for years to buy a 600 mm lens for my camera. I really don’t like taking my camera out without a lens coat and I had ordered one from these idiots and never received my product. First of all their application for their business did not coordinate...
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HelenOster
HelenOster

I was concerned to read that this was your experience; I would welcome an opportunity to investigate, however you did not include in your complaint any details of your order -...

1.0
#1278553
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Adorama Camera - NEVER SHIPPED ORDER
Adorama, also known as AddDrama...lol ... I ordered an SSD drive and they have still never shipped it.......they want me to wait another week before they will do anything. As you can see by my receipt it was due for delivery april 19 and as of today april 21 the...
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Anonymous
Anonymous

Problem has been dealt with and I will use Adorama in the future

HelenOster
HelenOster

Dear JimI was deeply concerned to see your feedback, both here on 'Yelp' and 'Consumer Affairs'. I double-checked with the Adorama Shipping Department and note that your order...

1.0
I didn't like
  • Lousy customer service
  • Shipping and customer service
#1238187
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Adorama Camera - Still no resolution. Bait
I have been trying to get this situation remedied for a year now! I ordered a camera and lens kit. When I received my order I got the incorrect lens. I notified customer service and at first they seemed to be willing to help. I was told to email a copy of the order...
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ShutXRayTetra
ShutXRayTetra

Sounds typical of adorama. Go with b&h!

Anonymous
Welter

You bungled the complaint procedure and let your time limit slip away while wasting your time calling, emailing, being a Twit on Twitter, and not once executing the proper beh...

1.0
I didn't like
  • Customer service
  • Nightmare
#1237334
Reply to reviews
Twice now, I've ordered products from this company that were listed as "IN STOCK", only, after placing the order, I get an email message indicating the product is not in fact in stock and they will be doing a "drop shipment" from the manufacturer. However, they do not...
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1.3
I liked
  • Are polite when you call
I didn't like
  • Adorama misleading info and hidden fees
#1232221
Reply to reviews
Bought a keyboard listed as new received a moldy, used, smelly product. Software included with product as registered to an employee at ADORAMA. Don't buy from ADORAMA the good reviews for the store are fraudulent. After some in depth research I find out that the store...
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HelenOster
HelenOster

I was deeply concerned to read that this was your experience, and firstly would like offer a sincere and heartfelt apology for your evident disappointment and anger.I would we...

1.0
Product
#1213392
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On Friday Feb.23, 2018 I ordered a Canon SL2 camera which came with 15 other items (microphone, lights, lenses, memory card, etc.) for $890 inc. tax. It is 11pm March 6, 2018, nearly 12 days later and I still have not received it. I checked my credit card statement and...
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Anonymous
Nick

2nd Update: Money is back in my account.Going to try to purchase products again.

Anonymous
Nick

I'd like to be fair and post an update. The matter seems close to being resolved. Yesterday, March 7th, I reached out to UPS to see if I could check on the "investigation." I ...

#1204532
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Adorama Camera - Scam, hidden fees
HIDDEN FEES, DON'T BUY HERE - I was supposed to get duty-free shipping to canada and had to pay $200 of duty fees, Adorama are liars and refuse to refund me. I asked to cancel my order but they took my money and refused to cancel. Adorama is a scam, STAY AWAY. Here is...
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HelenOster
HelenOster

Dear Jonathan UngavWe will NOT be 'refunding' you anything. The Canadian government charged you import duties, not Adorama Camera.Our website is crystal clear:"adorama.com/hel...

1.0
I didn't like
  • Adorama misleading info and hidden fees
#1164842
Reply to reviews
One comment on my post: please be aware that when I offered to pay the extra $100 to the quote for the $1699 iMac, the Adorama associate didn’t say “that’s not enough” or “ you misunderstood it’s only 70%’, he did not make that correction at all. So based on the quote,...
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#1152531
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Recently I decided to sell a few pieces of my photography equipment. As a professional photographer I keep my equipment in excellent condition. I spoke with Adorama used department about buying a Canon 5D Mark II, Canon 24-70 2.8L USM lens, Canon 100mm 2.8 Macro and a...
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2.7
I didn't like
  • Changed their offer substantially
#1152506
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Contact Adorama Camera

Mailing Address:
Adorama Camera
42 West 18th Street
New York, New York 10011
United States
Phone:
(800) 815-0702
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Adorama Camera Products and Services

When I searched online to shop for Nikon D500 DSLR with 16-80mm Lens on 5/25/17, I found that this merchant advertised two MB-D17 multi power battery packs for free when most other online merchants just included one for free. Their advertising totally attracted my...
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HelenOster
HelenOster

Dear Gwo JongAs you are aware, the INKD500KG KIT was listed with 2 free INKMBD17 - NIKON MB-D17 MULTI-PWR Battery packsF/D500 in error.Per the Adorama website: https://www.ado...

1.0
#1132743
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