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Adorama Camera - Scam, hidden fees
HIDDEN FEES, DON'T BUY HERE - I was supposed to get duty-free shipping to canada and had to pay $200 of duty fees, Adorama are liars and refuse to refund me. I asked to cancel my order but they took my money and refused to cancel. Adorama is a scam, STAY AWAY. Here is...
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HelenOster
HelenOster

Dear Jonathan UngavWe will NOT be 'refunding' you anything. The Canadian government charged you import duties, not Adorama Camera.Our website is crystal clear:"adorama.com/hel...

1.0
I didn't like
  • Adorama misleading info and hidden fees
#1164842
Reply to reviews
One comment on my post: please be aware that when I offered to pay the extra $100 to the quote for the $1699 iMac, the Adorama associate didn’t say “that’s not enough” or “ you misunderstood it’s only 70%’, he did not make that correction at all. So based on the quote,...
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#1152531
Reply to reviews
Recently I decided to sell a few pieces of my photography equipment. As a professional photographer I keep my equipment in excellent condition. I spoke with Adorama used department about buying a Canon 5D Mark II, Canon 24-70 2.8L USM lens, Canon 100mm 2.8 Macro and a...
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2.7
I didn't like
  • Changed their offer substantially
#1152506
Reply to reviews

Laptop Review

Adorama Camera
#749597
1.0
Details
Horrible! I have been promised the order three times in a row and I'm still waiting for it...been lied to by 2 different customer service reps. DO NOT BUY FROM THEM and I will never BUY FROM THEM again!
Comment
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Customer service
When I searched online to shop for Nikon D500 DSLR with 16-80mm Lens on 5/25/17, I found that this merchant advertised two MB-D17 multi power battery packs for free when most other online merchants just included one for free. Their advertising totally attracted my...
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HelenOster
HelenOster

Dear Gwo JongAs you are aware, the INKD500KG KIT was listed with 2 free INKMBD17 - NIKON MB-D17 MULTI-PWR Battery packsF/D500 in error.Per the Adorama website: https://www.ado...

1.0
#1132743
Reply to reviews
I sold a Canon Camera, 5 Lenses and a Canon Flash Unit to Adorama. When I was called and given a price of $850.00, I told the employee that sounded quite low to me. He said, "It is 70% of retail." He asked if there were any products I was interested in and I said,...
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3.5
I liked
  • Were very nice about screwing me
I didn't like
  • I was loballed by alot on what i sold to adorama
#1119211
Reply to reviews
Over the years I have made several large purchases from Adorama (Many tens of thousands of dollars for me and my colleagues). The last attempt ended in disaster. I was replacing a 300mm f/2.8 with a new one (last one was damaged beyond repair and covered by insurance)....
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#1054419
Reply to reviews
I had one of the worst ever experience of my life working with Adorama Camera. Their customer service is very impolite and rude. I ordered a camera back through order number :A2017021413545559231 The product was supposed to reach me in 3 days. I never received it and...
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HelenOster
HelenOster

I was concerned to read your review and wanted very much to assist you, so checked the notes in relation to your account.I can see that you were unavailable at the time of the...

Anonymous
Let the truth be told

Hello to all who found this,Read the comments! It's interesting how you need to take down negative reviews by conditions set in place by the merchant, Adorama, to meet their n...

1.0
#1014532
Reply to reviews
NEVER attempt to sell or trade used equipment with Adorama. I would honestly love to put it a nicer way but they absolutely tried to screw me to the wall on trade-in value. They lied through their teeth about what they pay for the equipment. It was honestly so, so bad...
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Anonymous
Sarun

Yeah, I just got the same experience today with them. Frustrating. Wasting my time for weeks.

HelenOster
HelenOster

I was deeply concerned to read that this was your experience and have already shared your feedback with our used department manager.I would welcome the opportunity to understa...

2.9
I liked
  • Were very nice about screwing me
I didn't like
  • Being lied to
#989672
Reply to reviews
I ordered a lens on 9/25/2016. they shipped it 11/14/2016. they billed me $1100 for the lens. the lens was lost by UPS. they refuse to refund my money even though I bought the same replacement lens from them and paid for it. so i have paid them for two duplicate lenses...
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HelenOster
HelenOster

Dear Henry I have noted your email to me plus your feedback on Google Business. I would have welcomed the opportunity to respond to your email and follow up with UPS re your m...

2.3
I didn't like
  • Slow customer service
  • Lousy customer service
  • Outsourced phone center
#986848
Reply to reviews

Contact Adorama Camera

Mailing Address:
Adorama Camera
42 West 18th Street
New York, New York 10011
Phone:
(800) 815-0702
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Adorama Camera Products and Services

Adorama Camera - SHIPPING IS HORRENDOUS
Adorama Camera - SHIPPING IS HORRENDOUS
I ordered a Nikon D610 Camera Body w/ accessories bundle this week. I received the item and it came in a box with absolutely ZERO bubble wrap and all of the accessories were just THROWN in the box! There was a large tear in the box from which (I'm assuming) the memory...
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Anonymous
Anonymous

Dear JorgeThank you for your feedback on Pissed Consumer and for your emails - to which I have already responded, privately. Please accept my deepest apologies - the packer re...

3.6
I didn't like
  • Slow customer service
  • Only respond when you post on this website
#965738
Reply to reviews